Privacy Policy

1. Introduction

The IT Dept Pty Ltd (ABN 12 665 405 505) ("we", "us", "our") operates Splat. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

2. Information We Collect

Account Information

When you sign up via GitHub OAuth, we receive your GitHub username, email address, and profile picture. We do not receive or store your GitHub password.

Bug Report Data

When end users submit bug reports through the widget, we collect:

• Email address (if provided by the reporter)
• Bug description and title
• Screenshots (if attached)
• Browser and device information

Usage Data

We collect anonymous usage data including page views, feature usage, and error logs to improve our Service.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Create GitHub issues from bug reports
• Send service-related notifications
• Improve and optimize the Service
• Respond to support requests
• Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We share data only with:

• GitHub: To create issues in your repositories
• Cloud providers: For hosting and storage (encrypted at rest)
• Legal authorities: When required by law

5. Data Retention

We retain your account data for as long as your account is active. Bug reports are retained for as long as the associated project exists. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS) and at rest
• Regular security audits
• Access controls and authentication
• Secure infrastructure hosted on reputable cloud providers

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to certain processing activities

To exercise these rights, contact us at privacy@bugsplat.dev.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies or third-party advertising cookies.

9. International Transfers

Your data may be processed in countries outside Australia. We ensure appropriate safeguards are in place for any international transfers.

10. Children's Privacy

Splat is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

For privacy-related questions or requests, contact us at: